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At Auto AD Onz, we understand how important
tracking information can be. We want
you to know we work very hard at getting
a tracking number to you as soon as
we can. We ship from our warehouse as
well as several other warehouses around
the country. Please keep in mind it
can take up to 5 business days(
or longer )after your purchase
to get the tracking details. In addition,
please remember that freight companies
generally do not deliver on weekends.
We will email the tracking number as quickly as possible.
If after 5 business days of your
purchase date you have not received the number from
us, please fill in the form below to request one.
Please do
not call us for tracking details.
If you do,
our sales staff will direct you to this page.
Below is form to fill out to request tracking information.
Thanks for your patience.
Tracking
Request. Enter in as much information
as you can. |
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Some shipping details
Should your package not arrived as the schedule date
stated on the tracking report, please email us so
that we can put a tracer on your delayed package.
Auto AD Onz.com will do everything we can
to help you track your package, however we are not
responsible for your lost or delayed package once
the package has been scanned onto the freight companies
tracking system.
It is the customers responsibility to give a shipping
address that freight company will be enable the package
to be deliverable. The driver at his discretion may
choose to leave the package at the door, if the package
is left at the door, then it becomes the customers
responsibility. It is advisable that the shipping
address provided have someone to receive the package.
There may be an additional fee charge for incorrect
address listed on the order form, or for any change
of address once the package has been shipped and in
freight companies pocession. It is the customer's
responsibility to provide the correct shipping address.
We ship all our shipment via the services that United
Parcel Service/DHL/FEDex provides to all its customer.
They do not guarantee delivery by a certain date,
the 7-10 business shipping time frame is only a guideline.
Please allow about 7 to 10 business days to receive
your order from the date you need them. Normal processing
time still applys even in air shipment.
Auto AD Onz.com assumes no liability for packages
left at the door. It is highly recommended that the
shipping address provided have an adult to sign for
the package.
Delivery of merchandise by UPS/DHL/Fed ex will take
approximately 7-10 business days shipping date (weekends
not included) Shipments designated Next Day, 2 Day
and 3 Day will have priority and will arrive consecutively
starting the day after date of shipment.
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